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During the shift, not at close

How to get staff to complete food safety checks during the shift

Staff complete food safety checks when the task is the same SFBB work they already owe, on a phone, during the shift — not a new job after close. Gaps start at close, not during service. Alerts when a check is skipped beat a telling-off at 11pm.

Last reviewed: . Reviewed by Nitin Patel. Drafts are prepared with AI assistance and checked by him before publication.

Start 14-day free trial Opening checks

This is not a new job

Opening checks, temps, and deliveries are already in the SFBB pack. Software that adds a second process will lose to the clipboard. Put the same tasks on a phone, during the shift, with a name on the line. Homepage language we use because it is true: you are not a bad operator because the food is good. You are exposed if the pack was filled in at 11pm.

What actually changes behaviour

  • The device is already on the pass — no install
  • The check is the familiar SFBB item, not a generic SOP
  • Skipped checks alert the GM while the shift is running
  • Manager sign-off is a review, not a rewrite from memory

Employee can hold tasks and documents. It does not replace the Food Safety diary. Start the trial on Food Safety.

How System Hub is built for the shift

Guided SFBB checks, alerts, live dashboard. 14-day trial, no card, then £5/week per location incl VAT via Stripe. See opening checks and temperature records for the actual tasks.

Start 14-day free trial Food Safety product page

How do you get the checks done before close?

Put the phone or tablet where the check happens, and alert when a row is still empty at the time you set. Staff already owe the SFBB tasks. The failure is doing them from memory at 23:40. A check completed at 11:00 with a name is a different record from a column filled in after the till shuts.

Opening checks before service, temps when you cook or hold, deliveries when the van is on the door. If the alert fires at 10:30 and service starts at 11:00, the gap is visible while someone can still probe the walk-in. An alert at midnight only documents the miss.

Agency staff need a login or a named shared tablet with the person selecting their name. A single “kitchen” user makes the line useless when the officer asks who probed Thursday. No app install: the browser on the kit you already have.

Staff checks with a name on the line, done at the time they are owed.
The check has a name. A login called kitchen does not.
  • Same tasks as the paper pack. Not a new hygiene system.
  • Name on the line. A tick from “staff” is not a person.
  • Skip alerts during the shift, not in next week’s review.
  • 14-day trial, no card. Food Safety after that is £5 a week for this kitchen, VAT included.

FSA: Safer food, better business. GOV.UK: SFBB pack, electronic or printed.

Can the team actually do the check at the time it is owed?

The check has to be possible at the place and time it is owed. A tablet in the office does not get a walk-in probed at 09:30.

  • Opening checks before the first food leaves the kitchen.
  • Cooking temperatures when the food is cooked.
  • Deliveries when the van is on the door.

An alert at 10:30 is useful if service starts at 11:00. An alert at midnight only proves the miss. Agency staff select their own name. A login called “kitchen” makes Thursday’s probe anonymous, which is the question the officer asks.

No app to install: the browser is enough. The tasks are the SFBB tasks the pack already lists. Adding a check you will not do every day creates a gap you now owe. Skipping a check the pack names is the same gap.

Food Safety after the 14-day trial, with no card to start, is £5 a week for this kitchen, VAT included. Six kitchens are six prices.

FAQ

Questions about staff completing checks

How do I get kitchen staff to fill in SFBB?
Make the check the same opening, temp, and delivery tasks they already owe, on a device that is already in the kitchen, during the shift. A new app and a lecture after service is how diaries go back to paper. This is not a new job, and there is no app to install if the diary runs in the browser.
What if they still catch up at close?
Managers have to see gaps during the shift. Alerts on skipped opening checks and temps are the lever. Sign-off at 11pm trains the wrong habit.
How much is System Hub Food Safety?
14-day trial, no card. Then £5/week per location incl VAT via Stripe. Cancel anytime. Staff access is included; Employee is a separate module for rotas, timesheets, and documents.