System Hub
ResDiary or System Hub
ResDiary is a specialist reservation system: floor yield, booking widget, deposits, Google and DesignMyNight, EPOS connections, plans by monthly booking volume. System Hub Booking is tables, parties, events and notes so the host stand does not double-book — £10/week, same login as Food Safety. If you already run ResDiary well, keep it and put SFBB on System Hub.
Last reviewed: . Written by Oriel Technology Ltd.
TL;DR
Do not rip out yield management to “consolidate.” Keep ResDiary if the pain is no-shows, floor turns, and channel mix. Add System Hub Food Safety if the SFBB pack is still paper. Replace the paper booking diary with System Hub Booking only if you do not need yield, Google Reserve, or deep EPOS.
At a glance
| ResDiary | System Hub | |
|---|---|---|
| The job | Reservations, table and yield management, diner channels | Inspection-ready records; optional booking diary |
| Floor / yield | Yes — covers per slot, promotions, turning tables | Service diary view. Not yield rules |
| Online widget / Google | Custom widget, Reserve with Google, DesignMyNight. 0% commission on those bookings | Widget is a separate £5/week module. No marketplace diner traffic |
| EPOS / PMS | 70+ certified partners (their figure) | Keep your EPOS. This is the diary, not the till |
| SFBB, fire, Challenge 25 | Not the product. Those stay on paper unless you buy something else | Food Safety, Fire Safety, Log Book modules |
| Gift cards | Paid add-on (their pricing page lists gift vouchers) | Gift Cards module £5/week per location |
| Events / deposits | Event Manager add-on; card guarantees; 1.2% on deposits and payments | Parties and events in the diary; deposit status on events — not a full payments stack |
| Price | Quote by monthly booking volume (Connect, Express, Pro, Ultimate). Published add-ons | Booking £10/week. Food Safety £5/week. 14-day trial, no card |
ResDiary details from resdiary.com and resdiary.com/pricing (reviewed 21 September 2026). They state 0% commission, 10,000+ venues, unlimited users, 24/7 support, and 70+ EPOS/PMS integrations. Core plan prices are quote-led. Add-ons on that page are listed in USD (for example Event Manager, pre-orders, and gift vouchers at $45/month; SMS $15; ResPhone $50). A 1.2% surcharge applies to deposits and payments; 3% to gift vouchers. Stripe fees may also apply.
Is the pain double-booked tables, or a missing temperature log?
If Saturday is sold twice, you need a diary with tables, parties, and events in one view. What the host stand needs is covers, notes, and holds — not another hygiene lecture. If the EHO visit is the dread, the booking system will not save you. Opening checks and the 4-weekly review still live in a pack. Read vs paper SFBB.
Booking depth — ResDiary wins this category
Yield (how many covers per time interval), a widget that takes commission-free bookings from your site and Google, card guarantees, diner notifications, and deep till/hotel integrations are why busy rooms pick ResDiary. System Hub Booking will lose a bake-off that is only about turning tables on Saturday night. We will not pretend otherwise.
System Hub Booking is for venues whose diary still lives on calls, emails, and spreadsheets — or who want tables, parties, and events next to SFBB records. Private dining sits in the same diary with a capacity. Keep the till.
What still sits on paper if you only buy ResDiary
Opening checks, probe logs, the 4-weekly SFBB review, weekly fire alarm tests, Challenge 25. Excellent front-of-house software leaves compliance on clipboards. That is the usual System Hub path: keep ResDiary, add Food Safety.
Price
System Hub is published: Food Safety £5/week per location (~£260 a year); Booking £10/week (~£520 a year); both together £15/week (~£780 a year). 14-day trial, no card, weekly Stripe, cancel anytime. Widget and Gift Cards are £5/week each if you add them.
ResDiary core plans are quoted from a form, by how many bookings you need per month. Do not treat third-party £/month tables as their rate card. Add-ons and payment surcharges are published on their pricing page (figures above). 0% commission is a real difference versus marketplace products that charge per seated cover.
Three paths
- Keep ResDiary + add Food Safety. Default if you are already live. Trial Food Safety only. Do not migrate bookings.
- Replace a paper diary with System Hub Booking. Neighbourhood restaurant or pub, no yield rules, no Google Reserve need. £10/week. You can add Food Safety in the same account.
- Do not replace ResDiary with System Hub. If the pain is no-shows, floor turns, and channel mix, stay. Our booking module is not that product.
Who should choose ResDiary
- Rooms that live on the floor plan and need online widgets and card guarantees
- Groups that need EPOS or hotel PMS joined to the diary
- Venues buying diner channels (Google, DesignMyNight) without paying commission on those bookings
Ideal ResDiary customer: a busy UK restaurant whose commercial problem is covers and no-shows, with a separate plan for SFBB.
Who should choose System Hub
- Venues whose bookings still live on paper, and who also need the SFBB pack off clipboards
- Operators who will keep ResDiary and only need Food Safety at £5/week
- Pubs and independents that want tables, parties, and events without a yield platform
Ideal System Hub customer on this page: an owner-operator who will either keep ResDiary and digitise the pack, or replace a paper booking book — not someone ripping out a working reservation stack.
Moving bookings
We do not promise a ResDiary history import. Export what you need for old covers. Start the new diary from the next service. If you keep ResDiary, there is nothing to migrate.
Related: booking diary, gift cards, all comparisons.